Refund Policy

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Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in its original packaging

• Proof of purchase is required

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

Certain items may not be eligible for return, including:

• Items that show signs of use or damage

• Items returned without original packaging

• Items returned after the 30-day return window

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method

• Processing time may take 5–10 business days, depending on your payment provider

Original shipping costs are non-refundable unless the return is due to a defect or error on our part.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

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